North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Abuse mail boxese (was Re: Lazy network operators)
On Mon, Apr 12, 2004 at 09:03:38PM +0100, Stephen J. Wilcox wrote: > > According to the Washington Post > > > > America Online says it has seen a dramatic decline in spam over the > > past month, due to improved filtering techniques and fear of > > litigation under a new U.S. law. In a one-month period ending March > > 20, customer complaints about spam nearly halved to 6.8 million per > > day, the Time Warner Inc. unit said. > > > > http://www.washingtonpost.com/wp-dyn/articles/A3300-2004Apr11.html > > Presumably the 6.8m figure is how many users click the 'spam' button in the AOL > mail client and not how many abuse complaints are sent in? Probably, yes. AOL isn't a huge source of abuse compared to most DSL/cable providers, so probably aren't seeing a huge number of incoming legitimate abuse complaints. Their users are a great source of complaints, via the "this is spam" button, though, many of which are legitimate and most of which are well targeted. > I'd assume the former would be mostly automated and the latter ought to be > looked at some how as it will include compromised host reports, spam sending etc High four figures / day is as high as we usually see at big broadband ISPs, though it can spike to five or ten times that occasionally. Cheers, Steve -- -- Abuse desk automation: http://word-to-the-wise.com/abacus/
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