North American Network Operators Group

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Re: How relable does the Internet need to be? (Was: Re: ConvergedNetwork Threat)

  • From: Eric Kuhnke
  • Date: Thu Feb 26 06:14:41 2004

E911 and FBI surveillance are just the tip of the iceberg...

Does anyone have documented instances in which misconfigured or failed residential VOIP services have resulted in deaths, or major injury? I can see how it would be easy for the typical end-user to choose the wrong regional 911 call centre when configuring their service. Outside of those of us with well-equipped home offices, I don't think many typical residential broadband users keep a UPS connected to their cablemodem/DSL modem and NAT box. Vonage and their competitors provide thorough warnings about this, but I think they may be going unheeded.

As a side note, are *all* cablemodem operators and DSL operators deploying UPSes as standard policy, in manholes or on poles with their digital loop / hybrid fibre-coax converters? Will the FCC desire that they do so in the future?

That said, most POTS cordless 2.4GHz phones don't operate in a power failure situation, as the base station requires 110V AC from the wall....