North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: T1 Customer CPE Replacement?
Have you tried a softnet depot maintenance agreement. This entitles you to IOS upgrades but H/W replacement is some negotiated percentage of list price. The other guys _may_ be cheaper in the short run but hardware replacement is always like having a root canal cant speak for Netopia but I have dealt with Adtran ended up buying a spare DS3 CSU/DSU because of the experience. Cisco has many warts but they do honor their maintenance contracts unlike some other vendors who I have had the misfortune of dealing with. Scott C. McGrath On Mon, 23 Feb 2004, Claydon, Tom wrote: > Hello, > > We're looking for a good replacement for fractional T1 customers with Cisco > 1600- & 1700-series routers as their CPE. They are good routers, but the > ongoing support costs are an issue, and we need to replace them ASAP. > > Someone had mentioned several CPE vendors, such as Adtran and Netopia. Are > there any others, and does anyone have any pros/cons of what they're > familiar with? > > > Thanks, > > = TC > > -- > Tom Claydon, IT/ATM Network Engineer > Dobson Telephone Company > phone: (405) 391-8201 cell: (405) 834-0341 > >
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