North American Network Operators Group|
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Re: In need of help from Comcast
On Fri, 12 Dec 2003, Stewart, William C (Bill), RTSLS wrote: > For ISPs, it's important to make sure that [email protected] and similar > NOC addresses don't block incoming mail. (Similarly, > spam filters can make it difficult to submit spam complaints...) Its easier said than done. Unfortunately, there are DOS attacks on ISP [email protected] (and other well known addresses) in progress. Perhaps all ISPs should always have enough capacity to handle an infinite number of messages to any contact; but reality sometimes intrudes. I don't know a good answer to the problem. You don't want filters on your Abuse contact, but then it gets abused. As a general policy the best I've come up with is Abuse should not be included in the "standard" corporate or ISP filters/blocks. However, Abuse may have separate filters to deal with abuse specifically directed at Abuse.