North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: DoS Attacks
----- Original Message ----- From: "Mark Radabaugh" <[email protected]> To: <[email protected]> Sent: Tuesday, October 07, 2003 11:56 PM Subject: Re: DoS Attacks > > I think I would follow two avenues next time - the direct approach with FSU > (or wherever the traffic is coming from) as well as with your DSL provider. > Your upstream should be able to assist in at least keeping the traffic off > of your dedicated line. > > Whether your DSL provider has the resources to sink the traffic may be > another matter -- but they are at least in a position to help you and > (since you are paying them) have an interest in dealing with you. I hate to say this, but Ameritech/SBC is utterly useless in matters like this. I mean, at one point their redback was being nailed, and they didn't seem to care one bit. After 5pm, everyone with a clue seems to leave, and we are left with useless low level help desk techs. Our DSL service isn't bad - in fact it rarely goes down. The problem is that when we need their help with something out of our league, they are completely useless. Anyone know of a contact number for SBC/Ameritech that would be useful in a case like this? -------------------------- Brian Bruns The Summit Open Source Development Group Open Solutions For A Closed World / Anti-Spam Resources http://www.2mbit.com ICQ: 8077511
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