North American Network Operators Group
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Re: Is there anything that actually gets users to fix their computers?

  • From: Erik-Jan Bos
  • Date: Fri Oct 03 04:38:51 2003 
Daniel,


Short of turning off their network access, why won't users fix
their computers when the computer is infected or needs a patch?
Hey, it's working! If it ain't broken ....
I doubt this. Recently, I worked with a couple of people that each had their PCs infected. Their own virtual neighborhood complained to them, and they surely were embaressed about the situation, but... They just did not know how to fix it, i.e. where to start. Call it cluelessness, call it lack of education.

Related question for network engineers: When did you have your last
medical check-up?  To what extent do you follow your physician's
recommendations?

__

Erik-Jan.