North American Network Operators Group
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Re: What do you want your ISP to block today?

  • From: Johannes Ullrich
  • Date: Wed Sep 03 16:59:32 2003 
> you mean like 'using a computer' ?

hehe... yes! if you insert the word "securely" at the end.

Case in point: I helped my neighbor last weekend to diagnose a printer
issue. Another problem he had was that his computer always "rebooted"
and never "shut down". He just never read/understood the shutdown dialog
and it never ocured to him that the radio buttons do anything.

Its hard these days. But I HIGHLY recommend for everyone to get out of
your server closets, enjoy the sun, and talk to non-techies once in a
while. Or: spend a couple hours answering the front end customer support
calls if you can't remember where you parked your car.
 


-- 
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Johannes Ullrich                     [email protected]
pgp key: http://johannes.homepc.org/PGPKEYS
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   "We regret to inform you that we do not enable any of the 
    security functions within the routers that we install."
         [email protected]
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