North American Network Operators Group
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RE: dry pair

  • From: Dr. Jeffrey Race
  • Date: Fri Aug 29 20:43:20 2003 
On Fri, 29 Aug 2003 11:24:35 -0500, Austad, Jay wrote:

>I also tried asking for an Alarm Circuit.  I even explained to them what it
>was, but they still didn't understand.  All of the people I talked to
>wondered why in the world I would want a pair with no dialtone. 

This is what happens when you staff your "support" departments with dropouts
from McDonalds.   They need people who have climbed poles and been down in
manholes (among other things).   The training is abysmal and management
doesn't care.

Jeffrey Race