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NYC 9-1-1 problems due to generator/Cable modems affect police

  • From: Sean Donelan
  • Date: Sun Aug 17 21:25:04 2003

City to Investigate 911 Outages During Blackout
By LUKAS I. ALPERT
Associated Press Writer
August 17, 2003, 3:37 PM EDT

Problems with the system's telephone service provider caused disruptions
of up to 14 minutes. "We've got to make sure that doesn't happen again,"
Mayor Michael Bloomberg said Sunday.
[...]
The disruptions were caused by the failure of a backup diesel generator at
the Verizon Communications office that supplies power to the city's 911
headquarters in downtown Brooklyn, company spokesman John Bonomo said.
[...]
On Sunday, nine police precincts were still experiencing problems
connecting to the department's main computer system, stemming from
disruptions with their cable modem connections.