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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: North America not interested in IP V6
On Sat, Aug 02, 2003 at 07:10:38PM +0000, Christopher L. Morrow wrote: > On Sat, 2 Aug 2003, Niels Bakker wrote: > > [E.B. Dreger writes] > > >> Assign unchanging IP address based on MAC address. Done/done. > > > > * [email protected] ([email protected]) [Sat 02 Aug 2003, 20:28 CEST]: > > > And quadrupple your techsupport costs? Thanks, but no thanks. > > > > For always assigning the same IP address to a customer? Why would this > > increase support costs? > > especially done via dhcp... you could probably even automate getting new > ips from a dynamic pool and slapping them into permanent assignments. And when the customer slaps in a replacement NIC (recall that with wintel NICs the MAC is carried with the card) and he can't get his old address back, do you expect to convince all your customers that's ok, or train your support folks to go into your DHCP config database and reassign the "permanent" assignment? Or do you setup a web-based reg system whereby the customer must connect and get the address reassigned? How little support do you think any of those options will require? Who was it that said, "if you can't identify at least 3 new problems introduced by any solution, you don't understand the situation?" -- Ray Wong [email protected]
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