North American Network Operators Group

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Re: has anyone notice this ?

  • From: Jay Hennigan
  • Date: Sat Jun 28 19:10:31 2003

On Sat, 28 Jun 2003, Vicky Rode wrote:

> just wondering has anyone noticed http access issue ("the page cannot be
> displayed") on time warner network ? i literally have to try 5 to 6 times to
> get to the page. i believe this problem just started a week or so back.

It would be easier to troubleshoot if you used a browser that returned
a meaningful error message.  "The page could not be found" could be just
about anything.  DNS, routing, broken link, etc.

Also, you don't indicate if you're a Time Warner customer trying to reach
web sites elsewhere or a non-customer trying to reach sites on the Time
Warner network.  Your IP address or ISP's network and the URL of the site
you're trying to reach, for example.

> i've even talked to few other people on socal.rr.com network and they are
> experiencing similar problems. is this socal.rr.com related or other regions
> are expediting same problems too. time warner's network status page shows
> everything is okay.

It really depends on the nature of the failure.  More information is needed.

Have you queried the Time Warner support staff?

-- 
Jay Hennigan - CCIE #7880 - Network Administration - [email protected]
WestNet:  Connecting you to the planet.  805 884-6323      WB6RDV
NetLojix Communications, Inc.  -  http://www.netlojix.com/