North American Network Operators Group

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RE: National Do Not Call Registry has opened

  • From: LeBlanc, Robert
  • Date: Fri Jun 27 16:48:54 2003

This came in from CBS Market Watch:


YAHOO BLOCKS FTC DO-NOT-CALL MAIL

SAN FRANCISCO (CBS.MW) -- Isn't it ironic. In the war against
unsolicited e-mail, automated Spam blockers are actually getting in the
way as they block legitimate mail from the government. The federal
government on Friday began accepting consumers' requests to be put on
its "Do-Not-Call" registry, a nationwide listing of people who don't
want to be solicited at home via calls or e-mails. The Federal Trade
Commission is responsible for administering the program.

A person who wants to be included on the list will receive an e-mail
from the government, then must send back an e-mail reply as
confirmation. But a problem's arisen, as at least one major processor of
e-mail -- Yahoo -- is blocking the confirmation e-mail, according to
NetFrameworks, a tiny 25-person security company. NetFrameworks monitors
Spam control mechanisms from the largest mail carriers, like Yahoo
(YHOO), America Online and Microsoft (MSFT).

"The irony of it is that the confirmation e-mail is being blocked by
Yahoo, and therefore you will not receive the confirmation mail," said
Eric Greenberg, chief technology officer of NetFrameworks and a former
product manager for security at Netscape, now part of the AOL Time
Warner (AOL) empire.

"It's very difficult to make the technology work... Spam blockers are
automated and the software rules are arbitrary," he said.

A decade in the making, the federal do-not-call rule officially takes
effect on Oct. 1. Companies that call phone users who are in the
registry will be liable for steep fines -- as much as $11,000 per call.
As of 10:30 a.m. Eastern time, 250,000 phone numbers had been
registered, according to the FTC.
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