North American Network Operators Group

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Re: Remote hands ANYWHERE?

  • From: k. scott bethke
  • Date: Sun Apr 13 21:04:20 2003

Tuc,

Good point, I would think we could take the approach that eBay does and have
a sort of comments or feedback system so that we could at least have some
idea of the level of work someone would do..  Someone does something for
you, you pay them, and you post feedback about what they did.



The other idea is public flogging at the nog...  while extremely satisfying
in nature, personally Id rather have something tangable that I can reference
online before I ask someone to do something in my cage.



Seriously though I see this risk in general with any remote hands you decide
to use.  There will always be unlabeled servers, and people who hit the
wrong switch, pull the wrong cable or read the wrong port.  While we hate to
see it happen, the fact is we were not there to see it happen right
ourselves.



-Scotty



----- Original Message -----
From: "Tuc" <[email protected]>
To: "k. scott bethke" <[email protected]>
Cc: "Kevin Day" <[email protected]>; <[email protected]>; "James Deibele"
<[email protected]>
Sent: Sunday, April 13, 2003 8:19 PM
Subject: Re: Remote hands ANYWHERE?


> >
> > Combine that with a list of people in each area to contact willing to
come
> > in and do stuff no matter where they are or what they are doing and you
may
> > have 90% of your solution.  I don't think we are talking about a free
> > service here either.  I bet lots of people would be willing to help if
they
> > were in the area and were going to get some booty cash.
> >
> Hi,
>
> Sorry to throw a damper on this. There are alot of issues that while
> we don't like to think about them, have to. What happens if they power off
> the wrong machine? Drop something on their foot? Suddenly have their own
> emergency and HAVE to get back to their problems?
>
> We've done alot of work for people at 25B Telehouse. Luckily all
> of it ended up getting worked out properly. But its something I always am
> concerned about.
>
> Tuc/TTSG Internet Services, Inc.
>