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Generator problems (was Re: Datacenter Genset Summary)

  • From: Sean Donelan
  • Date: Sun Apr 13 20:26:44 2003

http://calgary.cbc.ca/regional/servlet/View?filename=ca_phones20030411
  Phone service cut off after power outage
  Calgary - A power outage in a Telus equipment building knocked out phone
  service for thousands across southern Alberta Thursday night.

  The 911 service was also briefly affected, prompting an alert to flash
  across television screens, advising people who required emergency
  assistance to drive to the nearest fire or police station. That service
  was restored first.

http://www.vnunet.com/News/1140109
  The back-up generator kicked in but then itself suffered a fault which
  required the replacement of specialist parts, the firm said.

  Standby batteries for the back-up were exhausted by the time the repairs
  were completed, knocking out Demon's email and e-commerce services. Some
  leased line users lost their connection completely.

  Customer service phone lines also suffered, leaving users with a
  restricted service as they tried to discover what was going on.