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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: State Super-DMCA Too True
On Sunday, 2003-03-30 at 09:07 CST, Jack Bates <[email protected]> wrote: > Please see Saphire worm. Then tell me that an ISP doesn't oversell > services. The fact is, the entire Internet is oversold. If everyone did > their full capacity, it would crash. DSL is also based on this > assumption. It's fine to oversell your capacity, as long as you inform your customers that that is what you're doing. And it's ok to put bandwidth limits on usage (or tiered pricing), as long as you're up front with your customers about it (don't advertise a 2 Mb/s connection for $50 and then, in the fine print, say that the customer can't average more than 50 kb/s). It's not fine (although an ISP can do it if they choose) and it is somewhat stupid to try to control what you care about (bandwidth) by limiting something that is not necessarily related to that resource (NAT, certain apps, etc.). In summary, charge appropriately for what costs you money. NAT does not cost you anything. Charge for bandwidth, helpdesk calls (not due to ISP problems), whatever really is a direct expense to the provider. Again, tell the customer plainly about these limitations (before they commit to them). Tony Rall
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