North American Network Operators Group

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Re: mfnx

  • From: Stephen Sprunk
  • Date: Wed Feb 19 15:22:52 2003

Thus spake "Simon Lyall" <[email protected]>
> IMHO posting to nanog to contact a Noc should be the last resort. If
> you have no response to email you should try various numbers you
> have for their Noc, then your account manager (they love getting called
> at 3am cause the Noc won't respond to customers) , then the people
> in whois etc etc.

OTOH, seeing which NOCs don't answer their email/phones is helpful when
deciding which providers to (not) buy from in the future.

S

Stephen Sprunk         "God does not play dice."  --Albert Einstein
CCIE #3723         "God is an inveterate gambler, and He throws the
K5SSS        dice at every possible opportunity." --Stephen Hawking