North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: mfnx
On Wed, 19 Feb 2003, Scott Granados wrote: > Nope, nobody responded from [email protected] so I tried here, got a response > and was all set. Helpful once you get around the noc where we had no > response. IMHO posting to nanog to contact a Noc should be the last resort. If you have no response to email you should try various numbers you have for their Noc, then your account manager (they love getting called at 3am cause the Noc won't respond to customers) , then the people in whois etc etc. At that point you could post to nanog asking. But if possible make your query a value added for others of us who might be considering using the provider in the future. Sentences like "I sat on hold for 30 minutes and the line went dead" , "leaking RFC 1918 space" , "Changed ip without notice" are useful... -- Simon Lyall. | Newsmaster | Work: [email protected] Senior Network/System Admin | Postmaster | Home: [email protected] Ihug Ltd, Auckland, NZ | Asst Doorman | Web: http://www.darkmere.gen.nz
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