North American Network Operators Group

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Re: DWDM interconnects

  • From: Valdis.Kletnieks
  • Date: Tue Jan 07 01:10:45 2003

On Mon, 06 Jan 2003 23:57:29 EST, David Diaz <[email protected]>  said:

> At this point it's pretty clear that unless you have 1 to 1 spare 
> capacity someone is going to have to see an outage.  Prioritizing 
> kicks in at this point.  Different service levels (ie Platinum, Gold, 
> Lead) kick in.  Most lead customers would likely not be protected at 
> this point. But these may be simple backup links for those customers.

Gee thanks Dave.. I now understand why we always get such sucky support
from vendors that care enough about us to not assign us to just any old
account rep, but give us a lead account rep..... ;)

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