|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: spam, what to do:)
1. Make sure you have accurate billing information on them, a good credit card, a phone number you've actually called them back on, that sort of thing. 2. Make it clear you'll charge some clean-up fee for spamming billed at $250/hour 4hr minimum. the first item is most important, spammers thrive on anonymity (actually, fraudulent identity), if they feel your procedures don't allow them anonymity/fraud they'll go somewhere else. On October 8, 2002 at 23:21 [email protected] (Scott Granados) wrote: > > My question is this. The company I work for has a no spam policy. > Sometimes users do and of course we shut them off. My own feelings asside > its what is considered proper in the isp community so we do it with out > question. However, what is the best policy and procedure to prevent > people from spamming in the first place and secondly if they do and get > terminated fix the damage done. I have no desire to support spam or > enable spammers but there are bad users and sometimes they do. Any > positive advise on dealing with these guys above just turning them off > would be helpful. >
|