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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Anyone home at SBC Security group ??
Welcome to the world of being a CUSTOMER of SBC... It doesn't get any better if you're paying them for service... I would have to say SBC is at the top of the list for poor security response and is one of the few companies I deal with that you can't actually reach anything other than a recording saying to send email which will in most cases never be answered... I still have open security issues that are 3+ months old that have never been replied too... On Mon, Sep 02, 2002 at 06:35:13PM -0700, John M. Brown wrote: > > Just as I post "good jobs" to those that have respond quickly to > active security issues (read NOT spam), I'll post those that stall > and are less than responsive. > > > Calling any security person at SBC. Your customer 65.71.193.155 > > is currently performing actions against networks we help manage > and those actions are impacting their ability to provide service. > > over 8 hours ago, an email was sent to your published [email protected] > address an there has been no reponse, yet the traffic continues. > > A call to the NOC number listed for the IP block, yielded a " > can't help you, send email to [email protected], they will get to it > when they do. With no ability to escalate given email failure" > > The attack has been underway for over 12 hours. > > If you have valid, helpful (solves this attack problem), and > are from SBC, please reply PRIVATELY, so as not to invalidate > the NANOG S/N ratios. > > We now return you to heavy discusions about SMTP headers, > there legality, and other such standard NANOG topics. > > cheers > > john brown
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