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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: your mail
On Tue, 20 Aug 2002, N. Richard Solis wrote:
>
> Then the appropriate person to talk to is the account manager. Catching a
> problem yourself doesn't do anyone any good if the management of the
> facility (or the company) isn't involved.
That presumes there is a single account manager.
With Equinix, there are no less than 5 different people I need to call
depending on what I need. They've shifted account management costs back on
the customer.
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Patrick Greenwell
Asking the wrong questions is the leading cause of wrong answers
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