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Equinix has show considerable interest in catering to the carrier market, and has always been very customer service oriented. Their security is generally good, and their security managers take the sort of stuff you are talking about very seriously. I have no doubt that they would take some serious action if told about a propped door. Their technical folks (Louie, Lane, etc) are sharp, and their helping hands is far above the level found at most carrier colos. In addition, they have folks like Bill Norton and Jay Adelson, folks with real service provider experience, who provide perspective to their ops folks, and who actively promote things that are good for the internet community like peering. Their Gigabit Peering Forums are at least as useful as NANOGs, sometimes quite a bit better. If you are looking for more basic, non-carrier neutral colo, it's out there - it might even be cheaper, in the very short run. However, getting lots of space in, say, Worldcom colos, may sound like a good deal, but it can cost you dearly in the long run, with incompetent or non-existing remote hands, dealing with very bad customer service, or bad security. - Daniel Golding Paul Vixie wrote.... > > > [email protected] (Nathan Stratton) writes: > > > Uh, yes. Equinix is a rip off in general. I got kicked out of Chicago > > using the side door. I was sick of the stupid man trap crap and noticed > > they had a door that was propped open in the back that leads outside. It > > was much easier to back the truck up there and go in and out. The whole > > thing is a joke, they spent a lot of cash to look good, but > there is very > > little substance. > > nevertheless PAIX hasn't made it to chicago yet, and equinix is quite > a bit more neutral than a normal abovenet/exodus/att/qwest/ibm/uunet > hosting center would be, and that makes them the only game in that town. > > i recommend that you work hard at helping them fix whatever it is they're > doing wrong. think of your work in that regard as a public service. > -- > Paul Vixie >
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