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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Bet on with my boss
^^^^^^^^^^It took her 35 minutes to correct the issue. That's my "Rule of Nine," to wit: It takes nine times as long over the phone as it does in person. Where "it" consists of fixing something by typing commands. I fixed a bunch of badly destroyed disk mirrors once, at 3 a.m., with my eyes closed, lying in bed. Took 45 minutes. Would have taken 5 minutes if I were "driving". (But it couldn't reach the machine directly myself, so I stayed in bed and talked someone else through it.)
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