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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Bet on with my boss
We recently had a piece of equipment fail outside of Bronson, FL. This was in a regeneration hut, 50 miles from almost anywhere useful. There is no cellular service and no POTs in the HUT. The closest employee was a woman who although bright was not very familiar with the equipment installed. Because the management channel (IP) was still working to the site, an engineer here in Quincy, MA was able to step her through fixing the problem using nothing but IRC and two-way pager. It took her 35 minutes to correct the issue. Harder than with a phone? Yes. Impossible? No. Without that IP channel running? It would have taken closer to an hour and a half by my guess but still doable. Smoke signals or semaphore? I won't hazard a guess. -vb ----- Original Message ----- From: "Pawlukiewicz Jane" <[email protected]> To: <[email protected]> Sent: Friday, June 21, 2002 3:37 PM Subject: Bet on with my boss > Hi, > > How important is the phone to you? I mean, given some situation that > arises, can we solve it without the phones? > > Just curious. > > You can ignore me if you want. That's okay. > > Jane
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