North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: SPEWS?
Andy Johnson wrote: > > Let me clarify, then. > > > > If the offending ISP does not respond, and you have exhausted all avenues > > available to you to get the ISP to get its customer to stop spamming - > > whether by TOS'ing the customer, education or whatever - ... and you've waited a reasonable time ... Then the ISP is obviously either incompetent or deliberately aiding the spammers. Why should you even consider anything less than blacklisting every netblock the ISP has? > > then escalation may work if the collateral damage caused by escalation > > is enough to get the spammers' neighbors to complain to the ISP. The objective isn't just to stop that spammer. If the ISP is clearly acting irresponsibly and not dealing with a spam problem, getting them to wake up is more important than the individual spammer. > > And I don't think this is a potential solution only for spam; it is > > appropriate (IMESHO) in other abusive situations too. > > > > Doesn't anyone see the irony here? Fighting abuse with abuse is somewhat > counter-productive. ... Not if its the only way to wake up that ISP. Of course, this sort of block must be a last desparate measure. At a minimum, the spammer's been at it for weeks and you've mailed [email protected], [email protected] and the whois contacts without eliciting a response from the ISP, before you even consider it. Even then, you should likely try phoning the ISP and/or browsing their website for other contact addresses before taking such a drastic action. But if drastic action seems the only way, don't stop at half measures. Blackhole every netblock they have, and for all packet types, not just email.
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