North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: What's wrong with provisioning tools?

  • From: Scott Weeks
  • Date: Wed Jun 12 14:38:57 2002


Bill Woodcock wrote:

   David Daley wrote:

:> I would very much like to hear about "specific" needs for
:> (provisioning) tools that would satisfy your needs
:
:
: http://www.ietf.org/internet-drafts/draft-ops-operator-req-mgmt-02.txt



I can't help but laugh at this worst case scenario.  And I'm almost
positive it's input from the NANOG participants and not the "Area
Directors of Operations and Management" participants.

   Best-case is a group of programmers working alone in a fully-stocked
   lab environment with a testbed network of known and contained
   parameters and no time pressure.  Worst case is a junior operator in
   the field, crouched in front of a rack of unidentified and undocumented
   equipment in a hot, dark, noisy machine room, with senior management
   yelling in both ears about thousands of customers out of service, and
   only a VT100 serial terminal at hand.  Worst-case is far more common
   than best-case.

*heh* :-) :-)

scott