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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Customer oversubscription levels
By now, I think it's widely accepted that it really isn't "oversubscription" or "overselling" until congestion starts becoming an issue. Up until then it's "statistical multiplexing". On Tue, 28 May 2002, Brian wrote: > > Got to think most customers assume oversubscription. Having been on the > provider end of this in a previous life, how it often goes is like > this. The customer will think/feel they are not getting what they are > paying for. As a result the customer will deliberately try to peg their > ckt at the bw you say you are selling them, and if they cannot achieve it, > they call you and complain. You at that point need to fix it or risk > losing the customer. As you sell higher and higher bandwidth rates, the > customer's tolerance, presumably because of what they are paying you, goes > down. > > Brian > > On Tue, 28 May 2002, Mathew Lodge wrote: > > > > > This might be a dumb question, but I can be sure that I'll be told if > > that's the case, so here goes: > > > > What's a good oversubscription ratio for customer traffic to global > > Internet bandwidth these days? I.e., if you have, say 90megs of bandwidth > > to other transit providers, how much bandwidth, in aggregate, are you > > selling to customers -- 90? 450? 900? > > > > Do customers care about this? Or do they assume that if they get a T1 to > > the Internet from you that they have their own T1's worth of non > > over-subscribed bandwidth to your transit providers? > > > > Thanks, > > > > Mathew > > > > James Smallacombe PlantageNet, Inc. CEO and Janitor [email protected] http://3.am =========================================================================
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