|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: UUNET service
Thanks for all the 'wonderful' input. I guess most of you feel that the attitude of UUNET is appropriate. When I read responses on NANOG I am utterly surprised by the total lack of professionalism. I have always prided myself on my education and experience and my Professional attitude towards my peers. I guess I am just being naive. I do agree that the problem is with one of UUNET's customers. I, however, think that UUNET should proactively call there customer to resolve network issues. When I purchase services from a network provider one of my conditions is that they monitor my connection to them and report to me issues that could affect my connection. In fact I feel that they should notify me of problems that persist longer than five minutes. Otherwise my business is affected in an adverse way. Therefore, I feel that they should simply have asked who the problem was with. I would have told them and sent them a traceroute (I feel that more info is better info, my opinion, take it with a grain of salt if you wish.) and they simply would have said 'thank you'. Bradley Corner Northeast Florida Multiple Listing Service, Inc. 7801 Deecreek Club Rd Ste 1 Jacksonville FL 32217 (904) 394-9494 -----Original Message----- From: Bradley Corner [mailto:[email protected]] Sent: Friday, April 12, 2002 4:05 PM To: ([email protected]) Subject: UUNET service I tried to notify UUNET at their 800-900-0241 number that there was a loop in their network. They told me that if I didn�t have an account with them they were not interested in any information that I may have had for them. I stated that I was just calling so that they could pass the information onto an engineer. He repeated himself saying if you do not have an account with us I will not do anything with the information. I guess they think they run the internet and us small ISPs couldn�t possibly know anything... In case someone at UUNET reads this here is the traceroute. ================================================== === VisualRoute report on 12-Apr-02 3:04:18 PM === ================================================== Report for online.mmsi-usa.com [162.33.138.132] Analysis: The routing loop (65.195.230.218 / 162.33.130.4 / 162.33.128.249 / 205.197.182.201 / 162.33.138.129 / 65.195.230.217) starting in hops 12-17 is not allowing IP packets to get to their destination. ------------------------------------------------------------------------ ------------------------------------------------------------------------ ----------------------------- | Hop | %Loss | IP Address | Node Name | Location | Tzone | ms | Graph | Network | ------------------------------------------------------------------------ ------------------------------------------------------------------------ ----------------------------- | 0 | | 10.100.15.40 | BRADLEY.nefmls.com | ... | | | | (private use) | | 1 | | 209.12.49.1 | - | ?Jacksonville, FL 32256 | | 1 | x | Northeast Florida MLS | | 2 | | 206.222.124.121 | - | ?Herndon, VA 20165 | | 3 | x | e.spire Communications, Inc. | | 3 | | 206.222.126.77 | washing2-dc-a5-0-0-10.rt.espire.net | - | | 27 | x-- | e.spire Communications, Inc. | | 4 | | 206.222.127.118 | reston-va-1-pos0-0-0.rt.espire.net | - | | 37 | x--- | e.spire Communications, Inc. | | 5 | | 198.32.187.97 | mae-east-level3.com | Vienna, VA, USA | | 133 | --x- | Exchange Point Blocks | | 6 | | 64.159.18.98 | ae0-54.mp2.Washington1.Level3.net | Washington, DC, USA | -05:00 | 137 | -x--- | Level 3 Communications, Inc. | | 7 | | 64.159.0.110 | so-0-0-0.mp1.Philadelphia1.Level3.net | Philadelphia, PA, USA | -05:00 | 147 | -x------ | Level 3 Communications, Inc. | | 8 | | 64.159.0.150 | gige9-0.hsipaccess2.Philadelphia1.Level3.net | Philadelphia, PA, USA | -05:00 | 137 | -x---- | Level 3 Communications, Inc. | | 9 | | 63.208.101.158 | unknown.Level3.net | - | | 147 | -x------- | Level 3 Communications, Inc. | | 10 | | 162.33.162.25 | 401n--30th-st--phily.coretel.net | ?Annapolis, MD 21401 | | 139 | --x---- | Core Communications, Inc. | | 11 | 10 | 162.33.162.29 | baltamtrak-p.highway.coretel.net | ?Annapolis, MD 21401 | | 146 | -x------ | Core Communications, Inc. | | 12 | | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 142 | -x---- | UUNET Technologies, Inc. | | 13 | | 162.33.130.4 | i97.toad.net | ?Woodbridge, NJ 07095 | | 124 | --x-- | RAM Communications Consultants, Inc. | | 14 | | 162.33.128.249 | tiara-2-balto.ds1.toad.net | ?Woodbridge, NJ 07095 | | 134 | -x---- | RAM Communications Consultants, Inc. | | 15 | | 205.197.182.201 | max2.toad.net | ?Severna Park, MD 21146 | | 146 | -x-- | ToadNet, Inc. | | 16 | | 162.33.138.129 | mmsi-cpe.dsllan.toad.net | ?Woodbridge, NJ 07095 | | 198 | -x--- | RAM Communications Consultants, Inc. | | 17 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 147 | x-- | UUNET Technologies, Inc. | | 18 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 154 | -x---- | UUNET Technologies, Inc. | | 19 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 154 | -x-- | UUNET Technologies, Inc. | | 20 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 170 | --x--- | UUNET Technologies, Inc. | | 21 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 131 | -x-- | UUNET Technologies, Inc. | | 22 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 150 | -x--- | UUNET Technologies, Inc. | | 23 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 159 | -x- | UUNET Technologies, Inc. | | 24 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 171 | -x--- | UUNET Technologies, Inc. | | 25 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 169 | -x- | UUNET Technologies, Inc. | | 26 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 188 | -x---- | UUNET Technologies, Inc. | | 27 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 169 | x-- | UUNET Technologies, Inc. | | 28 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 191 | x----- | UUNET Technologies, Inc. | | 29 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 179 | x--- | UUNET Technologies, Inc. | | 30 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 188 | -x---- | UUNET Technologies, Inc. | | 31 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 179 | -x-- | UUNET Technologies, Inc. | | 32 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 163 | x | UUNET Technologies, Inc. | | 33 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 184 | -x- | UUNET Technologies, Inc. | | 34 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 168 | -x | UUNET Technologies, Inc. | | 35 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 166 | -x | UUNET Technologies, Inc. | | 36 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 185 | -x- | UUNET Technologies, Inc. | | 37 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 161 | -x | UUNET Technologies, Inc. | | 38 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 210 | --x | UUNET Technologies, Inc. | | 39 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 152 | -x | UUNET Technologies, Inc. | | 40 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 167 | -x | UUNET Technologies, Inc. | | 41 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 176 | -x | UUNET Technologies, Inc. | | 42 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 164 | x | UUNET Technologies, Inc. | | 43 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 173 | x | UUNET Technologies, Inc. | | 44 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 158 | -x | UUNET Technologies, Inc. | | 45 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 168 | x | UUNET Technologies, Inc. | | 46 | 50 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 166 | x | UUNET Technologies, Inc. | | 47 | 50 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 159 | x | UUNET Technologies, Inc. | | 48 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 140 | x- | UUNET Technologies, Inc. | | 49 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 145 | x- | UUNET Technologies, Inc. | | 50 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 170 | -x | UUNET Technologies, Inc. | | 51 | 70 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 137 | x- | UUNET Technologies, Inc. | | 52 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 133 | x- | UUNET Technologies, Inc. | | 53 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 142 | x- | UUNET Technologies, Inc. | | 54 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 147 | x- | UUNET Technologies, Inc. | | 55 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 143 | x- | UUNET Technologies, Inc. | | 56 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 156 | -x | UUNET Technologies, Inc. | | 57 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 167 | -x | UUNET Technologies, Inc. | | 58 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 167 | -x | UUNET Technologies, Inc. | | 59 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 170 | -x | UUNET Technologies, Inc. | | 60 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 174 | -x | UUNET Technologies, Inc. | | 61 | 70 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 173 | -x | UUNET Technologies, Inc. | | 62 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 178 | -x | UUNET Technologies, Inc. | | 63 | 60 | 65.195.230.217 | 500.Serial2-11.GW4.BWI1.ALTER.NET | Baltimore, MD, USA | -05:00 | 186 | -x | UUNET Technologies, Inc. | | 64 | 60 | 65.195.230.218 | core62007-gw.customer.alter.net | - | | 183 | x- | UUNET Technologies, Inc. | | ... | | | | | | | | | | ? | | 162.33.138.132 | online.mmsi-usa.com | ?Woodbridge, NJ 07095 | | | | RAM Communications Consultants, Inc. | ------------------------------------------------------------------------ ------------------------------------------------------------------------ ----------------------------- Roundtrip time to 65.195.230.218, average = 183ms, min = 152ms, max = 210ms -- 12-Apr-02 3:04:18 PM Bradley Corner Northeast Florida Multiple Listing Service, Inc. 7801 Deecreek Club Rd Ste 1 Jacksonville FL 32217 (904) 394-9494 � BEGIN:VCARD VERSION:2.1 N:Corner;Bradley FN:Bradley Corner NICKNAME:Brad ORG:Northeast Florida MLS Inc.;MIS TITLE:IS Manager TEL;WORK;VOICE:(904) 296-6121 TEL;HOME;VOICE:(904) 448-1576 TEL;CELL;VOICE:(904) 982-0561 TEL;PAGER;VOICE:(904) 000-0000 TEL;WORK;FAX:(904) 296-6181 ADR;WORK;ENCODING=QUOTED-PRINTABLE:;;4651 Salisbury Rd. S=0D=0ASuite 165;Jacksonvile;FL;32256;United States of = America LABEL;WORK;ENCODING=QUOTED-PRINTABLE:4651 Salisbury Rd. S=0D=0ASuite 165=0D=0AJacksonvile, FL 32256=0D=0AUnited S= tates of America ADR;POSTAL;ENCODING=QUOTED-PRINTABLE:;;4651 Salsibury Rd S=0D=0ASuite 165;Jacksonville;FL;32256;USA LABEL;POSTAL;ENCODING=QUOTED-PRINTABLE:4651 Salsibury Rd S=0D=0ASuite 165=0D=0AJacksonville, FL 32256=0D=0AUSA URL:http://www.bradleycorner.com URL:http://www.nefmls.com KEY;X509;ENCODING=BASE64: MIIEnzCCBAigAwIBAgIQBD3yavayUOoEU6PAN0LVETANBgkqhkiG9w0BAQQFADCBzDEXMBUG A1UEChMOVmVyaVNpZ24sIEluYy4xHzAdBgNVBAsTFlZlcmlTaWduIFRydXN0IE5ldHdvcmsx RjBEBgNVBAsTPXd3dy52ZXJpc2lnbi5jb20vcmVwb3NpdG9yeS9SUEEgSW5jb3JwLiBCeSBS ZWYuLExJQUIuTFREKGMpOTgxSDBGBgNVBAMTP1ZlcmlTaWduIENsYXNzIDEgQ0EgSW5kaXZp ZHVhbCBTdWJzY3JpYmVyLVBlcnNvbmEgTm90IFZhbGlkYXRlZDAeFw0wMDAyMTYwMDAwMDBa Fw0wMTAyMjgyMzU5NTlaMIIBETEXMBUGA1UEChMOVmVyaVNpZ24sIEluYy4xHzAdBgNVBAsT FlZlcmlTaWduIFRydXN0IE5ldHdvcmsxRjBEBgNVBAsTPXd3dy52ZXJpc2lnbi5jb20vcmVw b3NpdG9yeS9SUEEgSW5jb3JwLiBieSBSZWYuLExJQUIuTFREKGMpOTgxHjAcBgNVBAsTFVBl cnNvbmEgTm90IFZhbGlkYXRlZDEzMDEGA1UECxMqRGlnaXRhbCBJRCBDbGFzcyAxIC0gTmV0 c2NhcGUgRnVsbCBTZXJ2aWNlMRkwFwYDVQQDFBBCcmFkbGV5IEEgQ29ybmVyMR0wGwYJKoZI hvcNAQkBFg5iYWNAbmVmbWxzLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEAzOpu UNEPjZ0l9M5c+v0+tlLRYPrYLompiqnmyp1H4hxecbQyoTiHtX0OPJqXtgC6I5VaY2RbPhLy CyLNUIRy522f5fdjvZRWV6c+kGoMeXqFTU4MO4rlJfkvz5hNWkDCYxcu0LVG44DVJR4zrNGb r3gc5/Yu/PTXRG+jxqljshkCAwEAAaOCATgwggE0MAkGA1UdEwQCMAAwgawGA1UdIASBpDCB oTCBngYLYIZIAYb4RQEHAQEwgY4wKAYIKwYBBQUHAgEWHGh0dHBzOi8vd3d3LnZlcmlzaWdu LmNvbS9DUFMwYgYIKwYBBQUHAgIwVjAVFg5WZXJpU2lnbiwgSW5jLjADAgEBGj1WZXJpU2ln bidzIENQUyBpbmNvcnAuIGJ5IHJlZmVyZW5jZSBsaWFiLiBsdGQuIChjKTk3IFZlcmlTaWdu MBEGCWCGSAGG+EIBAQQEAwIHgDAwBgpghkgBhvhFAQYHBCIWIDRiNGE1ZDAzNWMxM2UyYmM0 YmRlZTBiMGQ1M2JjNzc1MDMGA1UdHwQsMCowKKAmoCSGImh0dHA6Ly9jcmwudmVyaXNpZ24u Y29tL2NsYXNzMS5jcmwwDQYJKoZIhvcNAQEEBQADgYEARYBaVp6OPXmvt2tuXc2PCjzd6Ved bmJ5mUYG7zD5tjAxUbjfv7EAMOYAHaz4/TwfCRzjBRgzb9Jo4Kdy/40CXGQKgkd5OP3YXKT+ h0TwHytpr/c57CYpK+0mypTH1wfQn/IkARfrflmSSei4ya27qLAfCrLcwAcrIxoSIwM/KF8= EMAIL;PREF;INTERNET:[email protected] REV:20010103T212011Z END:VCARD Attachment:
smime.p7s
|