North American Network Operators Group

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Re: Where does the buck stop?

  • From: Christopher X. Candreva
  • Date: Sun Mar 31 14:20:23 2002

On Fri, 29 Mar 2002, Sean Donelan wrote:

> If you are a customer of provider A, and the problem is inside providers
> B network what is the appropriate method to get provider B to fix the
> problem?

I think the usual method is to find someone who IS a customer of provider
B's network -- ie whoever it is you can't access --  and have them complain.

Chris Candreva  -- [email protected] -- (914) 967-7816
WestNet Internet Services of Westchester