North American Network Operators Group|
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RE: SlashDot: "Comcast Gunning for NAT Users"
On Thu, 31 Jan 2002, Tim Irwin wrote: > > [snip] > > > If the ISP sells "unlimited" access, then customers have every > > right to use > > it without limit. > > > > If the ISP places restrictions on what access is allowed and/or how long, > > then it is no longer an unlimited service, and it would be fraud to market > > it as such. > > > > ISPs count on customers not using all of what is sold to them; if > > they turn > > out to be wrong, that is a part of the risk they took. > > I remember back in college when I was the customer of an upstart ISP I > received a nasty-gram that explained to me the difference between the term > "unlimited" and "dedicated" (which stills sounds like marketing spin). This > was back in the day when racks of USR couriers were the norm. Their > argument was they didn't want someone tying up a modem and a line 24/7. > They wanted me to upgrade my $36.95/mo "unlimited" account to a ~$300/mo > account plus pay a one-time setup fee that was exactly the street price of a > USR courier. Just out of curiosity, was this an ISP in Ithaca, NY or nearby? (The description seems to match someone we've done business with there) Vivien -- Vivien M. [email protected] Assistant System Administrator Dynamic DNS Network Services http://www.dyndns.org/