North American Network Operators Group

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RE: SlashDot: "Comcast Gunning for NAT Users"

  • From: Vivien M.
  • Date: Thu Jan 31 23:20:15 2002

On Thu, 31 Jan 2002, Tim Irwin wrote:

> [snip]
> > If the ISP sells "unlimited" access, then customers have every
> > right to use
> > it without limit.
> >
> > If the ISP places restrictions on what access is allowed and/or how long,
> > then it is no longer an unlimited service, and it would be fraud to market
> > it as such.
> >
> > ISPs count on customers not using all of what is sold to them; if
> > they turn
> > out to be wrong, that is a part of the risk they took.
> I remember back in college when I was the customer of an upstart ISP I
> received a nasty-gram that explained to me the difference between the term
> "unlimited" and "dedicated" (which stills sounds like marketing spin). This
> was back in the day when racks of USR couriers were the norm.  Their
> argument was they didn't want someone tying up a modem and a line 24/7.
> They wanted me to upgrade my $36.95/mo "unlimited" account to a ~$300/mo
> account plus pay a one-time setup fee that was exactly the street price of a
> USR courier.

Just out of curiosity, was this an ISP in Ithaca, NY or nearby? (The
description seems to match someone we've done business with there)

Vivien M.
[email protected]
Assistant System Administrator
Dynamic DNS Network Services