North American Network Operators Group

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Re: Network Operations Luminaries?

  • From: Joel Jaeggli
  • Date: Thu Dec 06 23:25:23 2001

inter-domain routing is a little short in the tooth to have 
luminaries the way that "20th century capitalism" has luminaries. only 
time  will tell if our luminaries are are better than theirs.


On Thu, 6 Dec 2001, Pete Kruckenberg wrote:

> Though I can name off several 'credentialed' network
> engineering gurus and the 'bibles' of network engineering, a
> recent discussion about the source of network operations
> 'best practices' left me speechless, and curious.
> Who is/are the network operations equivalents of people like
> Peter Drucker and Jack Welch--people who are looked at not
> only has role models for operations success, but as
> luminaries in the industry for having established and
> educated the masses about best practices?
> What would be the network operations equivalents to revered
> business tomes like "The Practice of Management", "Seven
> Habits of Highly Successful People", "The G.E. Way" (and a
> variety of others that populate the shelves of your friendly
> local executive)?
> Most network-oriented training seems to focus on the
> technology, not on operations (and those subtle but ever so
> critical differences between knowing how something is
> /supposed/ to work and how it /really/ works, and all of the
> effort it takes to create a smooth-running operations
> engine).
> What are the network operations equivalents to business
> programs such as Six Sigma? What about something similar to
> the various leading institutions of business management,
> institutions that study of how networks are operated (and
> used), and develop training and methodologies for better
> operations practices?
> Pete.

Joel Jaeggli	      Academic User Services   [email protected]    
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