North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Customers are demanding diversity a lot more
Verizon spokesmen are quoted in the Wall Street Journal that nearly all voice and data service has been restored since September 11 attacks. Although the article also points out some customers are relying on CLEC services because Verizon hasn't restored their service. According to Verizon, about 8000 circuits are still nonfunctional. Verizon estimates it will spend about $1 billion on its recovery efforts. AT&T has released a video showing its employees response since September 11. According to an AT&T spokesmen, AT&T spent about $300 million to maintain its ability to recover a complete switching site. Genuity has rehomed the customers previously connected to its WTC pop. And now (only now?) has plans to connect its data centers through diverse POPs. It is also adding the ability to identify specific types of customers, such as government, hospitals, etc in case it needs to provide them service in an emergency. The voice network has had a "service restoration priority" program for a long time, until now ISP services were not covered by such a concept. Worldcom and Sprint are maintaining their "no comment" policy.