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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Followup British Telecom outage reason
My first thought in response to this is the vendor's support costs - wouldn't shipping more reliable images bring down those costs signficantly? Or is it just that the extra revenue opportunities gained by adding $WHIZBANG_FEATURE_DU_JOUR outweigh those potential support savings? -C On Sun, Nov 25, 2001 at 07:30:07PM -0800, Paul Vixie wrote: > > Yeah but... these activities support existing customers with existing > products, and they enable no revenue (the support fees are already in > the bag). To dedicate that much engineering energy -- probably more > than 50% of the corporate total if "doing it right" is the goal -- would > put new customer revenue and new product revenue at risk. > > Paul Vixie <[email protected]> > President, PAIX.Net Inc. (NASD:MFNX) -- --------------------------- Christopher A. Woodfield [email protected] PGP Public Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xB887618B
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