North American Network Operators Group
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RE: Followup British Telecom outage reason

  • From: Christian Kuhtz
  • Date: Sun Nov 25 01:04:50 2001 
> you are right.  But in an era of focusing on the box, vendors are
> forgetting that solid software and knowledgable support are just as
> important.
>
> Possibly slow down a bit on rolling all those new features and widgets
> into the software.... Make the software do what it should, reliably.. then
> put the new stuff in there.
>
> ie.. bug scrub a train, per chassis.  Make it solid.. then put the toyz
> in.

easier said than done when everybody wants every fancy new feature 110%
solid and yesterday.