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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Qwest reporting widespread DSL outages
Happy Thanksgiving... According to a support person at Qwest's DSL Technical Support number (800-247-7285), Qwest is experiencing widespread intermittent loss of connectivity for DSL customers (symptomology is a customer's Cisco 675 or 678 will report loss of WAN physical layer, link will then come back up after a brief period of time, problem repeats). This is occurring even for customers running CBOS 2.4.3 (Qwest's currently recommended CBOS revision, per http://www.qwest.com/dsl/customerservice/csco675ups.html ). This has been going on (according to the Qwest technical support person) for multiple hours, and Qwest has no further information. Qwest suggests DSL customers contact their ISP for further information (although it is clear that this is not an ISP-level issue at time time). No Qwest web page or other information about the outage is available according to the Qwest support person. Regards, Joe St Sauver ([email protected]) University of Oregon Computing Center Disclaimer: the preceding is not, of course, an official Qwest announcement and your milage may vary.
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