North American Network Operators Group|
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RE: BT network outage
Just imagine the poor guys in the NOC ;-). Imagine the length of the queue of PHB's (pointy headed boss) "When will it be fixed", "Root cause analysis meeting in 5mins" ect ect I am interested to hear comments from people on how they manage the aftermath of P1 problems ? Also managing the manager Vs Techies during the incident. Regards, Kevin -----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of Neil J. McRae Sent: 21 November 2001 23:18 To: Sean Donelan Cc: [email protected] Subject: Re: BT network outage > The joy of single provider service. British Telecom lost most > of its national IP backbone on Tuesday affecting DSL and Dialup > service across multiple ISPs in the UK. According to news > reports, this affected almost all DSL service in the UK. > > What happened to BT? Is this a unique "feature" of the UK marketplace > or can the same thing happen in the USA? No one will ever know but I'd guess it was self inflicted, it didn't affect all providers though, my partner has DSL via one provider that was not affected, I've got DSL though another provider and that was affected [although the DSL boxes are less than 10 feet apart and go into the same exchange!] The issue in the UK around BT's ownership of the loop will never end as long as we have a government and more importantly a regulator that continues to think that "BT knows best". Regards, Neil.