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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Last NYC 9/11 Internet repairs
I can't speak for anyone else, but I know that my company was not offered any alternatives what so ever. As a matter of fact in a conversation earlier today the tech on the phone joked that I could have had new service installed faster than this is getting repaired. ----- Original Message ----- From: "Sean Donelan" <[email protected]> To: "Mike Moglin" <[email protected]> Cc: <[email protected]> Sent: Tuesday, November 06, 2001 7:50 PM Subject: Re: Last NYC 9/11 Internet repairs > > On Tue, 6 Nov 2001, Mike Moglin wrote: > > Let me clarify... > > > > Several customers in lower Manhattan using UUNet DSL (they resell covad) are > > still experiencing outages, they've closed all the tickets and rolled them > > up into a master ticket. > > As of September 24, COVAD reported less than 450 DSL customers were > without service, out of an original 30,000. The remaining customers > were served by Verizon loops out of 140 West St. > > I believe UUNET (as well as several other providers) have offered > customers the option to restore some service through alternative > product offerings. This includes wireless, dialup, and installing > service in other locations. > > Are you claiming those UUNET customers weren't offered alternate > ways to restore their service? Or they declined the offer, and > prefer to wait for their DSL service whenever it may be restored? > > >
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