North American Network Operators Group|
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Re: Last NYC 9/11 Internet repairs
On Tue, 6 Nov 2001, Mike Moglin wrote: > Let me clarify... > > Several customers in lower Manhattan using UUNet DSL (they resell covad) are > still experiencing outages, they've closed all the tickets and rolled them > up into a master ticket. As of September 24, COVAD reported less than 450 DSL customers were without service, out of an original 30,000. The remaining customers were served by Verizon loops out of 140 West St. I believe UUNET (as well as several other providers) have offered customers the option to restore some service through alternative product offerings. This includes wireless, dialup, and installing service in other locations. Are you claiming those UUNET customers weren't offered alternate ways to restore their service? Or they declined the offer, and prefer to wait for their DSL service whenever it may be restored?