North American Network Operators Group
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Re: Re[2]: NOC Question

  • From: Gregory Urban
  • Date: Tue Oct 30 14:08:30 2001 
At 12:36 AM 10/19/2001, you wrote:




I'd like to see how many folks have the top-end functional NOCs as opposed
to fishbowls for customers to gawk at like a zoo.  Low, indirect lighting.
Sound and light absorbing materials everywhere.  Quiet fans in the
ceiling.  Enough space between NOC techs so that phone conversations don't
interfere with each other. etc.

That's opposed to NOCs with white, hard, sound and light reflecting
materials, bright flourscent lighting, closely packed people and the clear
window to look in from the outside creating the fishbowl effect.

It's hard to tell, but the AT&T NOC in the link given earlier seems to
have the characteristics of the first kind, but the picture's not too
detailed.  Any good, detailed pictures of a top-end functional NOC with
said characteristics?

scott
Talk about a fishbowl, the AT&T NOC has an overlook area for customers complete with stadium seating!

Greg U