North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: NetSol's PGP auth ... and the road not taken
Or move to another registrar. I can strongly recommend Tucows/openSRS with no other relationship that being a very happy reseller. rgds, -- Peter Galbavy Knowtion Ltd. ----- Original Message ----- From: "Joe Rhett" <[email protected]> To: <[email protected]> Cc: <[email protected]> Sent: Monday, October 22, 2001 8:24 AM Subject: NetSol's PGP auth ... and the road not taken > > > i've been trying to add a pgp key to the verisign/netsol database for the > > past two weeks. i've sent four messages, opened three web help requests, > > and spent three hours on the phone with their helpdesk. they know less > > than their customers about their own procedures and web documentation for > > adding keys for PGP guardian auth. > > Don't waste your time. We had PGP auth working for the last 6 years. It > will slow down any change you want to make by 3-5 days. Around 30% will get > rejected for no reason whatsoever, and much more fun stuff. > > They're probably ignoring new submissions because they never finished an > automated infrastructure to support it, which means they do it all by hand, > painfully for them and their customers. > > If you do insist on going that route, get used to sending the mail, then > calling up and waiting on hold for 1-2 hours, then pushing to get someone > who knows what PGP is to process the message. Otherwise it make take 5 days > before you get a response, and it will be a confused rejection. > > -- > Joe Rhett Chief Geek > [email protected] ISite Services, Inc. >
|