North American Network Operators Group

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Re: Thoughts on Shared Hosting Environments

  • From: Rachel Luxemburg
  • Date: Fri Oct 19 17:34:31 2001


Track which components are being asked for and consider supporting for the more popular ones. We did this when I was at Virtualscape and found it to be an easy way to differentiate your service and make customers happy.



At 02:04 PM 10/19/2001 -0700, Christopher J. Wolff wrote:

Also, what are the groups opinions on web hosting customers who want to
install custom ASP and COM components on a shared Windows 2000/IIS hosting
server?  I'm having a debate with a sales dude over this issue.

My opinion is that it potentially destabilizes all of the virtual hosts on
that system.  When I hear "Can you install just a couple of ASP or COM
components on my domain" my mind immediately goes to putting this customer
in their own dedicated colo server.  I don't think its right to jeopardize
several hundred virtual domains because one $19.99/month customer wants to
load up a special .dll.  But that's just my rant, market conditions can
dictate otherwise.