North American Network Operators Group

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RE: Attacks Expose Telephone's Soft Underbelly

  • From: Kath
  • Date: Mon Oct 15 02:15:23 2001

I'm confused as to this comment:

"Assuming they are willing to spend the money, business customers can
achieve redundancy, or surplus and backup capacity, by running cables to
several different central offices or, in some cases, by using several
different communications carriers. Several of Verizon's competitors, in
fact, have benefited from the disruptions by signing up new customers in
Lower Manhattan. "

Are they referring to voice CLECs (or data CLECs for that matter)?

I don't see how this situation could have helped them, but only hurt them.
I mean, if you have a physical facilities issue (severed copper/fiber optic,
damaged CO), then you are gonna have problems with telephone or data service
no matter who you use.  Plus, some of us know how long opening and
resolution of a trouble ticket with an ILEC can take when coming from a
CLEC, but now you could only imagine when Verizon has a serious issue, like
this.

Even if it was a CLEC who ran/leased their own fiber/copper outside of
Verizon's network, chances are they are in the same tunnels as Verizon.

Are they maybe talking about telephone/data over satellites/microwave or
something else wireless?

- james


-----Original Message-----
From: [email protected] [mailto:[email protected]]On Behalf Of
Sean Donelan
Sent: Monday, October 15, 2001 1:52 AM
To: [email protected]
Subject: NYT: Attacks Expose Telephone's Soft Underbelly




The New York Times is reporting about some of the issues Verizon
is facing with its New York recovery.

http://www.nytimes.com/2001/10/15/technology/15PHON.html

Although most people are focusing on Verizon, things are much
more interesting when you look at the interaction of all the
different carriers in lower Manhattan.  And what I think is
more important, what happened outside of Manhattan.  Carriers
restored service be re-routing circuits through Cleveland and
London (Yes, England).

One issue that did come up was government planning was limited
to Verizon.  So alternate capacity which could have been used
during the first few days went unused, and some services were
disrupted because employees of non-Verizon carriers weren't
allowed into the area.