North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: Changed Cisco Memory Policy??

  • From: Rodney Dunn
  • Date: Fri Oct 12 09:11:30 2001

Bradly,

Can you forward me a copy of that email and
I'll verify it for everyone?

Thanks,
rodney

On Fri, Oct 12, 2001 at 07:27:45AM -0400, Paul Timmins wrote:
> 
> 
> Less than a week ago Cisco TAC recommended DRAM from the Approved Vendor 
> List to me. I hope this is not true.
> -Paul
> 
> At 06:16 AM 10/12/2001 -0500, you wrote:
> 
> 
> >Has anybody else received one of
> >these emails?  I don't have an issue
> >related to this, but I am concerned that
> >this will drive up the costs of maintaining
> >and improving my infrastructure.
> >
> >-bradly
> >
> > > Going forward, Cisco no longer recommends
> > > the use in our networking products of memory
> > > products sold by third parties.  Cisco has therefore
> > > discontinued the "Approved Vendor List" we have
> > > maintained in the past.  In the event your company
> > > contacts Cisco with a support issue, and Cisco
> > > determines that the support issue you have reported
> > > is one that arises from your company's use of a third
> > > party memory product, Cisco may, in its discretion,
> > > refuse to provide technical assistance to help
> > > resolve the issue you have identified, whether
> > > such assistance would be provided under a product
> > > warranty or under a support plan such as SmartNet.