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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical RE: 800-number outage?
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sorry for the somewhat non-operational content, but anyone affected by this can reach us (SAVVIS) at 314-468-7000. (hearing reports of people in Chicago not being able to get through). > -----Original Message----- > From: Kevin Day [mailto:[email protected]] > Sent: Wednesday, October 03, 2001 10:52 AM > To: [email protected] > Cc: [email protected]; [email protected] > Subject: Re: 800-number outage? > > > > > > > According to Ameritech, at 8:15am they had a "server > overload" that knocked > out toll-free service for the 5 state area. They said it came > back up for a > while, but is definately back down now. Oddly enough, 800-244-4444 > (ameritech customer support) works fine for me, but an 800# > we have through > ameritech ourselves doesn't, so it's not a case of internal > v.s. external > working/not working. > > Also, we've got a DS3 down since around 8:45am, and our > carrier doesn't have > a non 800# to open a ticket (that they're aware of). Yet > another reason for > people to test and maintain non-toll free numbers for > critical services... > > -- Kevin > > > > > > > > I just heard off a friend that there is a possible > Ameritech Fiber cut...is > > there any validity to that? There doesn't seem to be the > usual noise around > > fiber cuts, so I'm guessing that's not the case? > > > > Does anyone from the Ameritech side have a defintive answer? > > > > > > > > Ameritech SCP that handles lookups to the national SMS > > database is having software problems, it seems to be > working soft of now. > > > > > > > > > > > Does anyone know about this outage? > > > Seems like every 800-type number in the country is out right > > now...is > > > it a network problem somewhere? > > > > > > > > -- > Kevin Day > [email protected] - [email protected] > -----BEGIN PGP SIGNATURE----- Version: PGPfreeware 7.0.3 for non-commercial use <http://www.pgp.com> iQA/AwUBO7tCdz1RUKGwp4eKEQJupACg7PberNyq+XHKSoJPLwFyspZyz2kAoMhD YLUPq/TQHt94JiDTAX5cBoR2 =STpe -----END PGP SIGNATURE-----
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