|
North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: 800-number outage?
According to Ameritech, at 8:15am they had a "server overload" that knocked out toll-free service for the 5 state area. They said it came back up for a while, but is definately back down now. Oddly enough, 800-244-4444 (ameritech customer support) works fine for me, but an 800# we have through ameritech ourselves doesn't, so it's not a case of internal v.s. external working/not working. Also, we've got a DS3 down since around 8:45am, and our carrier doesn't have a non 800# to open a ticket (that they're aware of). Yet another reason for people to test and maintain non-toll free numbers for critical services... -- Kevin > > > I just heard off a friend that there is a possible Ameritech Fiber cut...is > there any validity to that? There doesn't seem to be the usual noise around > fiber cuts, so I'm guessing that's not the case? > > Does anyone from the Ameritech side have a defintive answer? > > > > Ameritech SCP that handles lookups to the national SMS > database is having software problems, it seems to be working soft of now. > > > > > > > Does anyone know about this outage? > > Seems like every 800-type number in the country is out right > now...is > > it a network problem somewhere? > > > -- Kevin Day [email protected] - [email protected]
|