North American Network Operators Group
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Re: Exodus "locking down" customer gear due to bankruptcy?

  • From: Patrick Greenwell
  • Date: Wed Oct 03 03:43:35 2001 
On Tue, 2 Oct 2001, JC Dill wrote:

> How odd.  In Chicago, I had boxes that had been shipped and held in their
> shipping and receiving which I was forced to take into the lobby for the
> purpose of unpacking and putting the equipment on carts before I was
> allowed to take them into the colo and install in our cabinets.  The
> reverse procedure was used to pack up the boxes I was shipping home, I had
> to take the equipment out of the colo to the lobby and THEN pack it up, IN
> THE LOBBY.  Needless to say, I found this policy a royal pain in the
> youknowwhat.  They claim this is a company-wide policy, but if it is it
> hasn't been enforced in Seattle (SE2) or in DC (DC2).  I have yet to test
> how they enforce it in Santa Clara (SC4).

Having installed equipment in 5 different Exodus facilities within a
period of a week(little time to change policies) the only thing
I found consistent at the individual sites was extreme inconsistency.