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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: The backbone that sucks least?
On 25 Sep 2001, Paul Vixie wrote: > > > > Of those, who sucks least? Does paying extra for UUNET actually get you > > anything extra (better customer service, better billing/accounting service, > > better trouble ticket tracking and reporting)? > > i've just got to say that uunet's monitoring and trouble ticketing is Great. > i don't know whether their backbone is good or not, but their proactive > monitoring and subsequent issue tracking is just Great, that's all, Great. > whoever set it up should definitely buy themselves a cigar, or whatever. > Paul, Would you say UUNET handling of (non-direct customer) abuse complaints tracking to be great as well ? If the answer to the above Q is yes would said tracking be the same for less well known net.persons than you ? Thanks, Rafi -- Rafi Sadowsky [email protected] Network/System/Security VoiceMail: +972-3-646-0592 FAX: +972-3-646-0454 Mangler ( :-) | FIRST-REP for ILAN-CERT([email protected]) Open University of Israel | (PGP key -> ) http://telem.openu.ac.il/~rafi
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