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Some History on Telco Fires [was: ATT network recovery preparedness... ]

  • From: Frank Coluccio
  • Date: Sat Sep 22 01:15:45 2001

SD: 

Like yourself, I seem to recall a fire in the early 1970s, but that was rather 
tame and preceded the 'really big one' by several years, which occurred in 
February of 1975. That's the one I think you're referring to, I believe. Mayor 
Beame was in office at the time.

A bit of history follows. Sorry if it's OT, but I think that there's a story in 
here somewhere that is instructive. The story was reported quite accurately in 
the following, from my recollection. I was the AT&T liason to NY Telephone (now 
Verizon) at the time, in charge of restoration of all AT&T/WU/OCC services that 
were transiting the "Second Avenue Central Office" at the time of the fire. The 
C.O. was located at East 13th Street and Second Avenue in Manhattan, despite an 
error in the account below, which has the terms "street" and "avenue" reversed in 
one place.

This fire, incidentally, remains the worst ever to befall a communications 
center, even beyond that which befell the Illinois Bell Hinsdale Central Office 
in 1987. It's been lost to history, however. I should note here that about a 
dozen or so fire fighters eventually died from this incident, after the fact, as 
a result of inhaling massive amounts of toxic fumes which led to varying types of 
respiratory ailments and cancers. 

>From one of the few places on the 'Net where this story is documented:

http://www.privateline.com/issues/p.l.No11A.html

---begin snip:

VII. History -- - The Bell System's worst single service disaster

This excerpt is from John Brooks _Telephone_, long out of print. It details how 
in 1975 a 4,000 man Bell System task force restored service to 170,000 phones 
knocked out by fire at the 13th Ave. <sic> and Second Street <sic> switching 
office in New York City. . .

"The most local and transient, but not the least dramatic, of these was a fire of 
unknown origin that swept through a switching center at Second Avenue and 
Thirteenth Street in lower Manhattan on February 27, 1975, causing the worst 
single service disaster ever suffered by any single Bell operating company. 
Starting around midnight in the cable vault under the eleven-story building's 
basement, the fire spread rapidly upward. Alert work by New York City firemen 
confined it to the lower floors and saved the building itself from destruction, 
but dense smoke from burning cable insulation suffused the unburdened parts of 
the building and virtually all the equipment in it was put out of service. By 
afternoon, when the fire was finally declared under control -- with no loss of 
life to either firemen or telephone people-- twelve Manhattan telephone 
exchanges, embracing three hundred city blocks and 104,00 subscriber lines 
serving 170,000 telephones, were out of service, and among the institutions 
bereft of working telephones were six hospitals and medical centers, eleven 
firehouses, three post offices, one police precinct, nine public schools, and 
three higher education institutions, including New York University.

Before fireman had given telephone repairmen the O.K. to enter the building, the 
Bell System had begun one of the typical crisis mobilizations of which it is 
justly proud -- indeed, the largest such mobilization ever. New York Telephone, 
AT&T Long Lines, Western Electric, and Bell Labs contingents converged on the 
area, and a crisis headquarters -- inevitably called a war room -- was 
established in a rented storefront on Fourteenth Street, under the immediate 
direction of Lee Oberst, New York City area vice- president of New York 
Telephone. (Oberst, the type-cast hero for such and operation, was a South Bronx-
born man of 54 who had started his Bell System career in 1946 as a twenty-eight 
dollar a week switchman.) Within twenty-four hours, emergency telephone service 
had been restored to the medical, police and fire facilities affected, and in 
hardly more time the task force assessing damage and beginning to restore service 
had reached its peak strength of four thousand, working around the the clock in 
twelve hour shifts of two thousand each. Western Electric officials were ordered 
to commandeer or quickly manufacture huge quantities or replacement equipment; 
shipments by air began the day after the fire, and eventually the amount of 
equipment shipped in amounted to three thousand tons.

The work to be done in the damaged building varied all the way from installing 
new ESS equipment and writing computer programs for it to cleaning smoke-damaged 
relays with toothbrushes and Q- tips. A couple of happy circumstances speeded the 
work along. One of these was the fact that the the third floor of the burned 
building happened to be standing vacant at the time, thus providing space for the 
rapid installation of an entirely new main frame for handling trunk calls, which 
was shipped by cargo jet on February 28 from Western Electric's Hawthorne works. 
Another was the convenient availability for emergency use of excess switching 
capacity, from the ESS installations at Seventh Avenue and Eighteenth Street and 
at New York Telephone headquarters at Sixth and Forty-second. Such capacity could 
temporarily accommodate 28,000 of the 104,000 served lines.

"The miracle on Fourteenth Street," Oberst kept calling it -- a bit 
melodramatically, and it appeared for a time, overoptimistically. On March 11, 
New York Telephone announced plans to restore service to all ordinary telephone 
subscribers on March 16. As that date approached, it developed that water used in 
the fire-fighting operation had damaged many of the cables entering the building 
and that the miracle would be postponed. Except for a few stray problem lines, 
service was restored just before midnight on March 21 -- twenty two days after 
the disaster, instead of the year or more that would have been required under 
normal conditions. The restoration was ceremoniously marked by a call from 
William Ellinghaus, New York Telephone's president, to Mayor Beame of New York at 
the mayoral residence, Gracie Mansion. The cost of the job, still not precisely 
calculated six months later, had been about ninety million dollars, of which 
almost all was covered by insurance, so the disaster cost no increase in rates to 
subscribers or lost profits to stockholders. It remains a fair question whether 
New York Telephone had been prudent, in the most telephone-dependent area in the 
country, to house twelve exchanges and five toll switching machines in a single 
building. (2)

(2) _New York Times_, February 28, March 13, March 24, March 30, 1975; AT&T Share 
Owners Newsletter, First Quarter 1975.

----end snip

-FAC

> 
> On Fri, 21 Sep 2001, David Lesher wrote:
> > http://www.att.com/ndr/ndr_e_d.html
> >
> > Quote:
> > 	(AT&T has never lost an entire central office),
> >
> > Oh?
> >
> > I'm thinking of that panel office fire in NYC, circa 1970.
> 
> I've spoke with one of the people involved in the recovery
> of that office.  The AT&T switch continued to operate through
> the fire and several weeks afterwards.  They have a tape of
> a newscast where Mayor Koch is praising the efforts of New
> York Telephone and the people of New York.
> 
> A better example is Hinsdale Illinois.  As far as I know, I
> haven't met anyone personally involved with that one.  It
> disrupted a lot of service, I don't think the fire destroyed
> the entire building.
> 
> The most recent example is Rochelle Park, NJ; but I believe
> that building was officially owned by Bell Atlantic.  There the
> damage was limited to power equipment.
> 
> With divesture, the pre-divesture disasters as well as the Bell
> logo went on to the books of the LECs.  AT&T's NDR has only been
> around  since 1991. So the statement is technically correct, although
> it omits some details.
> 
> 
> 


> 
> On Fri, 21 Sep 2001, David Lesher wrote:
> > http://www.att.com/ndr/ndr_e_d.html
> >
> > Quote:
> > 	(AT&T has never lost an entire central office),
> >
> > Oh?
> >
> > I'm thinking of that panel office fire in NYC, circa 1970.
> 
> I've spoke with one of the people involved in the recovery
> of that office.  The AT&T switch continued to operate through
> the fire and several weeks afterwards.  They have a tape of
> a newscast where Mayor Koch is praising the efforts of New
> York Telephone and the people of New York.
> 
> A better example is Hinsdale Illinois.  As far as I know, I
> haven't met anyone personally involved with that one.  It
> disrupted a lot of service, I don't think the fire destroyed
> the entire building.
> 
> The most recent example is Rochelle Park, NJ; but I believe
> that building was officially owned by Bell Atlantic.  There the
> damage was limited to power equipment.
> 
> With divesture, the pre-divesture disasters as well as the Bell
> logo went on to the books of the LECs.  AT&T's NDR has only been
> around  since 1991. So the statement is technically correct, although
> it omits some details.
> 
> 
>