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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Qwest Statement (was Re: information on 60 hudson / 140 west st ?)
On Sun, 16 September 2001, dan kelley wrote: > i heard from qwest tonight that verizon was attempting > to run serveral OC-48s from the 60 hudson st. facility > to bypass the damaged 140 west street facility. has > anyone down in that area heard of any progress on this > front, or when 60 hudson (or at least qwest's portion > of it) will be reconnected? I haven't heard any specific details about the status of Qwest's facilities in New York. This is the statement I've saw from Qwest: Qwest is committed to being helpful and doing whatever we can during this time of national crisis. With the September 11 disaster in New York City and Washington, D.C., we want to offer our condolences and extend our resources to our business customers in any way we can. We know that this crisis will continue to be a challenge. Our support and our prayers are with all those who are suffering or inconvenienced. We also recognize that your ability to communicate is critical in enabling your business to return to normal. In Washington, we are working closely with the government agencies to meet its communications needs. In order to address the needs of those affected by the tragic events in New York, Qwest is donating resources and services to customers and other businesses that have been directly impacted to help them get back into business as quickly as possible. So far, Qwest has expedited circuit orders for hospitals, and donated office space as well as network connectivity for customers without service. We also are offering interim Web hosting facilities and back-up services for businesses in New York. In addition, we have joined with other communications providers to help restore service in the lower Manhattan area as soon as possible. For example, we have loaned switching equipment to help process local phone calls. We have established a special task force to do whatever is possible to assist you. You can reach the task force directly at 1-877-829-1229 or via email at [email protected] to alert us of any changes to your Qwest service or to request any additional resources we may be able to provide. We are committed to helping you to restore your core business functions as quickly as this situation will permit.
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