North American Network Operators Group

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Re: Internet assessment - September 13 2001

  • From: RJ Atkinson
  • Date: Fri Sep 14 09:11:07 2001

At 04:10 14/09/01, Sean Donelan wrote:
>Cisco TAC has created a new priority schedule for replacement parts within
>the USA.  There are now priority levels above P1 for problems affecting
>national security and emergency service (hospital, police) networks.
>"Normal" P1 calls and shipment of any replacement parts will be handled
>after national security and emergency service networks.  Air cargo shipments
>are still delayed.

        Note that US Federal Law specifies those additional priorities,
so while they are not "normal", all equipment providers are required
to handle national security and emergency services network providers
preferentially -- whenever the special precedence is invoked by an 
authorised requestor.   AFAIK, this process was last used during the 
Gulf War, when DoD sent their own trucks/people to vendors pick up the 
network/computer equipment they needed, then flew it out via MAC.  
This precedence also applies to new equipment, should any be needed.  

        As an aside, the part of the Pentagon hit was using Extreme 
Networks' switches/routers for their unclassified networks.

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